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Continuing our exploration of performance management, we’re highlighting another great case study about improving performance management.

How Benesch Revamped Performance Management

Facing challenges in employee engagement, retention, and succession planning, Benesch overhauled its performance management strategy to better connect performance with engagement. Let’s dive into how they bridged this gap and what lessons HR leaders can take from their journey. 🚀

🎯 Gathering Feedback to Identify Areas for Improvement

Benesch began by focusing on feedback, a critical element for any effective performance management strategy. They conducted engagement surveys and gathered feedback from employees to better understand what was working and what needed improvement. 

What a great way to start addressing an issue by the HR team! By listening to their people, Benesch could identify gaps and make strategic decisions that aligned with employee needs.

💬 Manager Training

Benesch also recognized that clear, honest communication between managers and employees was key to improving performance. To that end, they trained managers to have meaningful one-on-one conversations with their teams. 

Similar to the goal templates provided by Fossil, these sessions helped employees understand exactly what was expected of them and allowed for better transparency.

📊 Empowering Managers with Numbers

To take it a step further, Benesch gave managers access to team engagement results and performance analytics. This enabled managers to use real-time data in their team discussions, improving goal-setting and fostering a deeper understanding of team dynamics.

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That’s a wrap for today!

Got any additional feedback for me? Let me know! 👇️