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AI x Employee Engagement

AI x Employee Engagement

Mariam Mushtaq
March 10, 2024

Happy Monday! 🌞

This is Mariam Mushtaq from HR Brain Pickings - bringing to you this week’s first edition. Hope you all had a great weekend! 😊

I know I know, AI is everywhere - but what’s the latest? How can we apply AI when it comes to improving the employee experience? Let’s explore. 🔍

Remember the days of going through a ton of survey documents to gauge employee happiness and engagement levels? AI said, "No more!" 🚫 Now it’s more about crunching numbers 📊 and analyzing sentiments, making sure the pulse on employee morale is just a click away. 🖱️

From automating mundane tasks to delivering data-driven insights, AI is freeing up our super human brains for what we do best: being creative and empathetic. 🤗

🚀 Engagement Challenges & AI Solutions

We already know that engaging employees effectively is not exactly a walk in the park. 😒 Here's how AI, your (fairly) new teammate, comes to your rescue and acts as your guide through it. 😇

Let’s look at the challenges and then the AI solutions available. 🧐

🌍 Challenge 1: Personalizing Engagement Initiatives

Ever been in that HR meeting, discussing upcoming engagement initiatives, scratching your head and thinking, "Didn't we just do this last year?" Trying to keep engagement fresh and exciting as our teams expand can be downright frustrating with the same old ideas. 😳

AI Solution: Consider tools like ChatGPT as a strategic ally in HR, turning insights on company culture and employee diversity into innovative engagement strategies and customized activities. From spotting the perfect learning opportunities to custom-fitting wellness programs, this level of AI personalization can improve morale significantly. ➕

🎮 Challenge 2: Making Engagement Fun with Gamification

Let's face it; training modules can be dry, and meeting participation goals can feel like SUCH a chore. 🙄 How do we inject some fun into these necessary parts of our HR work lives?

AI Solution: Enter the world of gamification. AI-powered learning tools integrate game mechanics into work processes, making learning and participation exciting. 🎲

“With badges, leaderboards, scorecards, and challenges, employees become more eager and motivated to perform at their best and participate in company-initiated engagement activities. Implementing AI gamification in your company programs promotes fun communication and collaboration for more meaningful and unforgettable employee experiences!" 🎲

Source

💬 Challenge 3: Repetitive tasks for employee support

In today's fast-paced work environment, employees expect instant answers and support, whether it's for HR queries, IT issues, or just navigating company policies. Traditional support channels can't always keep up, leading to frustration and disengagement. 😖

Remember the last time you had to keep a straight face before answering the same question a billion times? What’s our leave policy? Where can I find the employee handbook? How does the health insurance work? Bet it was quite recent. 😏

AI Solution: Say hello to chatbots and virtual assistants! Imagine a friendly bot like Albus 👋🏼 for HR support, available 24/7 to answer questions, guide employees through processes, or even help with personal development plans. These AI pals make getting help as easy as sending a text, ensuring employees feel supported and connected anytime.

📣Your Turn!

Got an AI experience to share? Maybe a challenge you solved with an AI tool? Share with us!

Your insights could be useful for someone else's journey.

10 Minute Watch: ChatGPT for HRs 101

Interested in discovering how HR professionals can leverage ChatGPT? Check out this playlist → ChatGPT for HRs 101.

Albus: Search Smarter, Search Faster 💡

Tired of sifting through endless Slack search results and still not finding what you need? 😕 Introducing Albus: a superior search solution seamlessly integrated into Slack.

Discover your answers quickly and move forward with your tasks effortlessly. You deserve that coffee break! ☕

Free Guide: Enhancing Employee Engagement with Artificial Intelligence 🤖

Dipping your toes into Employee Engagement or AI for the first time? Then, this guide's got you covered! 🌟

The guide includes the benefits of bringing AI into your daily tasks. You'll see how it can improve your strategies, give your career a nice little boost 🚀, and make your work life a whole lot easier. 💼

The Shape of Work Community: Weekly Highlights

This week’s TSOW poll 📊

What is your preferred way to give and receive feedback? - Vote now

Get insights from global HR experts and join exclusive community events - TSOW is for HR Leaders and People Ops professionals to shape the Future of Work. 🙌

Today’s Reads

Looking for ways to improve employee growth and development programs at your company?
“LinkedIn's free AI courses, which will be available to independent users and organizations until April 5 2024, are split up by various chapters so learners can preview the material generally between 30 minutes to one hour.” - Read more
Do you think future workforces are going to need mandatory AI training?
“According to a recent report from PeopleScout and Spotted Zebra, about 90% of HR leaders believe that up to half their workforce will need to be reskilled in the next five years.” - Read more
Just starting out your career in HR? Read these “20 Essential Insights For New Professionals Entering The HR Industry” by Forbes.