Mapping Engagement to Success 🎯

Happy Monday! 😊

This is Mariam Mushtaq from HR Brain Pickings, bringing you this week’s edition on everything related to building a business case for employee engagement. 💼

Ever felt like you're trying to simultaneously solve a puzzle when you are trying to explain the link between employee engagement and organizational goals? 🧩

The connection isn't always clear-cut, but it's there and it's powerful. In this issue, we will discuss how you can map out your engagement strategy to showcase this connection. 🗺️

The Challenge: Simplifying Employee Engagement 🔍

We, as HR professionals, often witness the incredible impact of various engagement drivers - think autonomy, a robust feedback culture, rewards, recognition, and the list goes on.

But here's the million-dollar question: How do we showcase these benefits to our leaders?🤔

Visual tools like impact mapping can simplify the complexities of something as multifaceted as employee engagement. It's a visual storyboard that captures the ripple effect of employee engagement on business results. 🎯

It’s normally used in software development but we are going to apply it for this use case.

Visualizing Impact: An Example

Best Buy - a company known for creating an empowered workforce, zeroed in on key engagement factors: purpose, autonomy, and transparency.

The outcome? An engaged team that's not just performing better but is also more committed. 💪

The result? Enhanced customer service and a notable uptick in sales, clearly demonstrating the power of their employee engagement approach.💡

The impact mapping diagram above showcases how Best Buy’s engagement strategy went beyond just improving employee productivity; and significantly contributed to the bottom line of the company. 📈

A Solution: Applying Impact Mapping to Your Engagement Strategy

To turn this into a practical tool, we've crafted a straightforward outline or framework that visually connects actions, outcomes, and organizational goals.🎯

Here’s how you can get started:

Identify Engagement Drivers

1. Maybe it's the rewards and recognition program you are planning to implement, your existing feedback system, or other elements in your culture that drive engagement. Think of these as the actions that set the wheels of engagement in motion. 🛞

Outline the Expected Outcomes

2. Next, consider what an engaged team can achieve such as increased productivity, innovation and creativity, etc. These are the ripple effects of your engagement strategies, born from a motivated workforce. 🧑‍💼

Determine the Business Results

3. Lastly, draw the line from these outcomes to tangible business results. Increase in sales, improved product quality, reduction in production costs. are some examples. More often than not, this also leads to a positive impact on the bottom line of the company either by an increase in revenue or lowering costs. ⬇️

Impact mapping helps in closing the gap between strategic engagement initiatives and the measurable gains they bring, aligning perfectly with what your leaders and stakeholders are looking to see. 😌

Unlock Free Outline 🔓

Impact Mapping Framework

You can tweak and adapt this outline, as well as add any missing pieces as you see fit. Please reach out to me if you need help understanding how to apply this outline.

Today’s Key Takeaways 🗒️

🗣️ HR Voices: Real Stories, Real Insights

From Setback to Success 💪

“I've had quite a journey since college, filled with challenges and triumphs. Initially, finding work was tough, but I dedicated myself to improving my skills, which led to a great opportunity at a multinational company. Unfortunately, just four months in, the pandemic hit, and I was let go.

The pandemic period was tough; I was without a job but kept busy with constant interviews. Eventually, my efforts paid off, and I landed a fantastic job with an attractive salary. Once there, I worked diligently and, within a year, earned a promotion to Senior HR Manager, now leading a team of four.

Interestingly, I've received several lucrative job offers since then, including from the company that let me go during the pandemic. However, I've chosen to stay loyal to the company that supported me through difficult times, valuing the bond we've built.”

🔎 Submitted anonymously by a reader (Kudos to you!)

Bonus: Last Minute Secret Santa 🎅🎁

Haven’t planned anything for Christmas yet? Introducing the all-new Secret Santa feature directly in your Slack workspace with Trivia.

Bid farewell to the spreadsheet headaches, manual name-drawing, and the endless search for apps—everything is now streamlined in one place, thanks to Trivia!

Here's how it works:

• ▶️ Activate the Fun: Enable Secret Santa in Trivia!

• 📨 All teammates get a DM to join the Secret Santa fun effortlessly.

• 🎁 Once everyone joins, they set up their wishlist, and are automatically assigned to their Secret Santa

Today’s Reads

• Explore the shift in remote work trends. 🌐 Uncover why remote job listings are hitting a three-year low.

• HR Outlook Shifts: Explore how leaders are adapting to new challenges in retention and engagement.

• Unpacking the Dos and Don'ts - Check out how companies are smartly juggling AI's perks and pitfalls!

Missed the last issue? Catch up here.

You can reach me at [email protected] for any additional feedback or queries. Thank you for engaging!