has tech at work been frustrating?

In today’s edition

• How to Contribute As a Member | AI x HR Community

• 🧑‍💻 Digital Friction: A Hidden Productivity Killer

• Shape the Future of HR with AI

• Albus solves this problem ⬇️

• HR stories, experiences and frustrations 📝 

• Today’s HR Reads for You 📚️

• Do you have pressing HR questions or challenges you’re facing?

How to Contribute As a Member | AI x HR Community

1. 🤖 Share Your Recommendations: Tell us about the AI tools you use and why you love them.

2. 📝 Provide Insights: Share any tips or best practices for implementing these tools.

3. 🗣️ Engage with the Community: Comment on others' recommendations and start a conversation.

🧑‍💻 Digital Friction: A Hidden Productivity Killer

We've all heard the buzz about the era of digital transformation—how technology has enabled us to achieve more than we ever imagined in a shorter span of time and brought about numerous positive impacts like enhanced scalability and streamlined processes. 🌟

However, with new solutions come new challenges 😅. 

Expectation: Ideally, change management for digital transformation takes time and careful planning. It allows all stakeholders to thoroughly analyze business needs, review the different technologies available, and make informed decisions to build their tech stack. This process also gives everyone involved the time to get accustomed to the new technology and learn how to use it at their own pace. 😀

Reality: Well, when COVID hit, companies embraced remote and hybrid work models, and scrambled to go fully digital. New technologies, tools and apps emerged everywhere, promising to streamline operations, boost profits, and improve employee productivity. 👍

And now, unfortunately, we're starting to see the opposite effect. The proliferation of online tools and software meant to make our work easier is now ironically causing productivity to decline and engagement levels to drop. 📉

The Reality of Digital Experiences

Knowledge workers rely heavily on digital technology to do their jobs. Despite this reliance, the digital experience provided by employers is worsening. 😰

▶️ 50% of all knowledge workers say poor DEX makes them less productive at their job.

▶️ Moreover, 18% of employees rated their digital experience as poor, up from 15% in 2021. 

This decline is a significant concern for both productivity and the overall employee experience. One major culprit for poor digital experiences is digital friction.

The negative impacts of poor DEX extend beyond productivity. 

▶️ 43% of knowledge workers feel reduced job satisfaction due to poor digital experiences, and

▶️ 29% have considered leaving their job because of it.

Bad digital experiences are contributing to potential burnout, frustration and lower employee engagement levels.

Despite the critical nature of DEX, many employers are not prioritizing it. (no surprise there, eh?) 

▶️ Around 30% of employees feel their employer doesn’t pay enough attention to their digital experience. 

▶️ Moreover, 59% of knowledge workers say their organization doesn't have a dedicated Employee Experience Manager, or they are even unsure if such a role exists.

(source), (source)

There is a pressing need for organizations to reassess and improve digital experiences for their employees. So, what can be done to tackle this challenge? Honestly, there’s a lot that can be done, but let’s take a look at 4 key approaches:

Shape the Future of HR with AI

Discover how AI is shaping the future of HR at The Shape of Work: AI x HR Playbook 2024 | August Edition.

Event Benefits:

🌐 AI Trends: Learn about the latest AI trends in HR, so you don’t miss out on any game changers for your work.

🤝 Networking: Connect with HR professionals and AI experts; get access to the only Slack community on AI x HR.

📋 Actionable Takeaways: Walk away with a bunch of actionable resources to up your AI A-game.

Employees spend 25% of their time looking for information they need to do their jobs | Albus solves this problem ⬇️

How many times have you faced this? You just don't get the energy to start your task just because:

• The process to start it, for eg. finding and curating the info, gathering all the materials, is super lengthy

• This makes you crib for the entire day out of frustration, leading to a bad, unproductive work day.

Albus is here to turn these 2 hours of preparatory tasks into 50 seconds. You can easily search for any info you need from multiple apps that you use across your workplace

All you need to do is add a prompt, and within a few seconds, you get the right info with the right source marked on it.

HR stories, experiences and frustrations 📝 

Share Your HR Stories:

We'd love to hear your stories and experiences! Have you ever had to deal with a unique or unusual leave request? How did you handle it? Click here to share some fun (or challenging) HR moments and we’ll ask our readers their take on it! 😅

Today’s HR Reads for You 📚️

1. 🧑‍💼 Employee reskilling: Designing a Successful Reskilling Program

2. 🧑‍🍼 Any guesses? The top 5 companies for working parents

3. 🎉 Woohoo! DEI efforts may be under attack, but companies aren't retreating from commitments

Do you have pressing HR questions or challenges you’re facing? We want to help! Share your burning HR questions with us, and we’ll address them in our upcoming editions.

Whether it's about navigating remote work, implementing new technologies, or enhancing employee engagement, no question is too big or small. Your insights and queries help us create content that truly matters to our community.

That’s a wrap for today!

Got any additional feedback for me? Let me know! 👇️