Performance Improvement Plans 101

Happy Monday! ๐Ÿ˜Š

Hi everyone! This is Mariam Mushtaq from HR Brain Pickings - bringing to you this weekโ€™s first edition. โ˜๏ธ Hope you all got the chance to rest and recharge this weekend. ๐Ÿง˜

Ever had a team lead or manager on your doorstep, ready to fire someone for underperforming? While that might seem like the straightforward path, it doesn't have to be the only option. โœ‹

Performance Improvement Plans (PIPs) offer us an opportunity to shift gears - from the verge of saying goodbye to actively reinvesting in employee growth. ๐ŸŒŸ

Do you think employees perceive PIPs as just a delayed firing call in your workplace?

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According to Gartner, a performance improvement plan (PIP) is a document that aims to help employees who are not meeting job performance goals.

A PIP identifies performance deficiencies, skills or training gaps, sets clear conduct expectations for an employee, with non-compliance possibly leading to termination. ๐Ÿ’ผ

Understanding your role in PIPs as an HR ๐Ÿค

Let's take a moment to pinpoint exactly where HR fits into the Performance Improvement Plan (PIP) strategy, considering it's a collaborative effort alongside managers. ๐Ÿ‘ฅ

Here's where HRโ€™s role lies:

  • Determining if a PIP is really the best move for the current scenario. ๐Ÿค”

  • Teaming up closely with managers throughout the PIP journey to ensure fairness and eliminate any bias. ๐Ÿ•ต๏ธโ€โ™‚๏ธ

  • Offering consistent support and expert advice to both the manager and the employee from start to finish. ๐Ÿ†˜

FYI:

A progressive discipline policy often has 4 - 5 steps:

1. Coaching and re-establishing expectations.

2. Verbal reprimand.

3. Written reprimand.

4. Suspension, which is not always appropriate.

5. Termination.

* A PIP is part of the Written Reprimand phase. ๐Ÿ“

Note: If the performance failure is a one-time event, it may be too soon to implement a PIP.

How can we determine if PIP is the right move? ๐Ÿค”

Getting the timing right for a Performance Improvement Plan (PIP) is key in helping employees bounce back with a bit of guidance. โฐ

If you roll them out at the wrong time or in the wrong way, it can backfire, leading to stress, disengagement, or even legal headaches. ๐Ÿ˜Ÿ๐ŸšซThat's why nailing the timing and approach is crucial.

Despite some raised eyebrows about PIPs, they do come with perks like clarifying expectations and fostering growth for employees. ๐ŸŒฑ

Here are a couple of pointers to understand when to implement vs when to avoid a PIP. ๐Ÿ‘‡

The next time a performance hiccup has you reaching for the PIP template, take a moment. ๐Ÿคš Keep in mind that PIPs can be about uncovering potential, fostering resilience, and, ultimately, winning together. ๐Ÿ’ช

Easing PIP Anxiety

Let's face it, the mere mention of a "PIP" often sparks fear and dread ๐Ÿ˜จ in employees. It's crucial to shift this perception: though it may initially sound alarm bells, ๐Ÿ”” a PIP should be viewed as a chance for a remarkable turnaround.

It's a chance to turn an exit into a success story. How do we do this? By crafting a clear, attainable plan that's more positive, encouraging and supporting. ๐Ÿ‘

Here are a few tips to reassure employees their job isn't on the line when PIPs start rolling out:

  • Company-Wide Announcement: A leader's message can significantly reduce employee anxiety, clarifying that PIPs in your organization aim for growth, not termination. ๐Ÿ“ฃ

  • Start Positive: Kick off discussions by acknowledging the employee's strengths. This positive approach fosters a constructive atmosphere, smoothly leading into areas for improvement. ๐Ÿ˜Š

  • Be Clear About Objectives: Ensure the objectives within the PIP are unambiguous and within reach. Clear, achievable goals are essential as uncertainty can fuel anxiety. ๐ŸŽฏ

  • Emphasize Support: Highlight that a PIP's goal is to offer support, not to penalize. Illustrate this by pointing to the resources and help available, demonstrating the company's commitment to their success. ๐Ÿค

  • Set Regular Check-ins: Commit to regular meetings to review progress as well as provide positive reinforcement. ๐Ÿ“…

  • Highlight Success Stories: Sharing anonymized success stories of employees who've thrived post-PIP serves as a powerful motivator. ๐Ÿ’ช

Integrating these strategies into your discussions around PIPs can help in shifting the perception of PIPs to instruments of growth. ๐Ÿ› ๏ธ

In the upcoming issues - we take a deeper dive and explore how to create a performance improvement plan with examples. ๐Ÿ”

Let's Hear From You: HR Voices | Real Stories, Real Insights

We're curious: Do you have a PIP success story? Was there an employee who thrived post PIP? Share your strategies or stories with us.

10-Minute Watch ๐Ÿ“บ

Employee Performance Improvement Plan (PIP): The What, Why and How

If you're an HR Manager looking to master PIPs, explore this playlist filled with expert insights, practical advice, and real-world case studies on all things Performance Improvement Plans (PIPs).

A Simple Solution for Virtual Team Bonding ๐Ÿค

Inject some fun into the workday with a swift 5-minute game break directly via Slack or MS Teams. Choose from engaging games like Instant Quizzes, Pictionary, Emoji Rebus, and more! ๐ŸŽฎ

Break the monotony and introduce Trivia to your workspace. ๐Ÿงฉ

Bonus Resource ๐ŸŽ

This document offers prompts for custom training plans, course content, analyzing training needs, etc. ๐Ÿ“š It serves as a resource for designing effective L &D training programs that can be applied from onboarding new hires to supporting ongoing professional growth. ๐Ÿ’ผ

Whatโ€™s going on at The Shape of Work? ๐ŸŒŸ 

Here's a list of all the upcoming TSOW Community Calls:

1๏ธโƒฃ March 19th: Navigating Diversity, Equity, Inclusion, and Belonging: Insights from Sodexo

2๏ธโƒฃ March 20th: Charting Success: A 15-Year Journey in HR Leadership

3๏ธโƒฃ March 21st: Startup HR Roadmap: Building Policy Frameworks from Scratch

Sign up and register for our exciting lineup of events ๐ŸŽ‰, all free for you as a TSOW member!

Todayโ€™s Reads

  • Recent SHRM report reveals โ€œOver 70% of HR professionals agree that women face discrimination in the labor marketโ€. ๐Ÿ“Š Read all the other key findings here.

  • Ever heard of โ€œbenefits envyโ€? Apparently, a survey found that 59% of U.S. workers said they have โ€œbenefits envyโ€ of friendsโ€™ and family membersโ€™ coverage! ๐Ÿ˜ฒ Find out what magic trifecta is for employee benefits. Read the full article.

  • Weโ€™ve been through fully in-person meetings and fully-virtual meetings as well. How are you navigating those tricky hybrid meetings? ๐Ÿค” EBN shares 3 tools that might help.

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